1 Data Collection
Under Mbaji Bet's Privacy Policy, we collect various types of information from you that are necessary to deliver the best possible service. This data collection process is fully transparent and conducted with your consent.
We collect information in two main ways — what you provide directly, and what is generated automatically as you use the platform.
| Data Type |
Example |
When Collected |
| Identity Information |
Name, date of birth, gender |
At the time of registration |
| Contact Information |
Email, phone number, address |
During Registration & Verification |
| Financial Information |
Mobile banking number, transaction history |
On Deposits/Withdrawals |
| Identity Verification Documents |
NID, passport, driving license |
During KYC Verification |
| Device & Technical Information |
IP address, browser, device model |
Every session |
| Usage History |
Betting records, login history, game preferences |
During regular use |
Important: We only collect information that is necessary to provide our services, meet legal obligations, and keep your account secure. We do not request any data beyond what is needed.
2 Purpose of Data Use
There are specific reasons behind every piece of data collected at Mbaji Bet. In line with our Privacy Policy, no data is ever used beyond its defined purpose.
- Creating and managing your account and ensuring its security.
- Processing deposits, withdrawals, and transactions.
- Completing the KYC (Know Your Customer) and age verification process.
- Preventing fraud, money laundering, and other illegal activities.
- Providing customer service and support.
- Delivering a personalized betting experience tailored to your preferences.
- Sending promotional offers and bonus-related communications (with your consent).
- Complying with legal and regulatory requirements.
- Improving platform performance and developing new features.
- Implementing responsible betting policies.
Please Note: Your financial information is never used for marketing purposes. It is used solely for processing transactions and preventing fraud.
3 Cookies Policy
Mbaji Bet uses cookies to enhance the user experience on our website. Cookies are small text files stored in your browser that help remember your preferences.
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional Cookies: Used to remember your language preference, layout settings, and similar choices.
- Analytics Cookies: We gain insight into which pages are most popular and where improvements are needed.
- Marketing Cookies: Used to show you relevant ads based on your interests — you can opt out at any time.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
4 Data Sharing
The most important aspect of Mbaji Bet's Privacy Policy is this — we never sell your data. However, there are limited circumstances where information may be shared with third parties.
| Third Parties |
Reason for Sharing |
Data Type |
| Payment processors (bKash, Nagad) |
To process transactions |
Transaction Information |
| Identity verification services |
To complete KYC verification |
Identity Document Details |
| Legal Authorities |
When legally required |
Applicable Data |
| Cybersecurity Services |
To prevent fraud |
Device & IP Information |
| Analytics Services |
For Platform Improvement |
Anonymous usage data |
Our commitment: All third-party providers are required to comply with our privacy standards and may not use your data for any other purpose.
5 Data Retention Period
Mbaji Bet retains your data only for as long as necessary. Our Privacy Policy sets out separate retention periods for different types of information.
- Account data: retained for up to 5 years after account closure.
- Financial transaction records: 7 years, as required by law.
- Identity verification documents: 5 years after verification.
- Customer service communication records: 3 years.
- Cookies data: 30 days to 2 years, depending on type.
- Marketing preferences: 1 year from the date of opt-out.
Once the retention period expires, your data is automatically deleted or fully anonymized so you can no longer be identified.
6 Your Rights
Mbaji Bet believes every user should have full control over their own data. Our Privacy Policy grants you the following rights.
Right to Access
You have the right to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted under certain conditions.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be restricted.
Data Portability
You may request a copy of your data in a standard, portable format.
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise your rights: Email us at support@mbajibet.com. We will respond to your request within 30 days. For urgent matters, please reach out via live chat.
7 Minor's Privacy
Mbaji Bet strictly enforces an 18+ policy and, in line with our privacy policy, we never knowingly collect personal data from anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- If we discover that a minor has created an account, it will be closed immediately.
- All data related to the minor will be permanently deleted.
- We advise parents to ensure their children do not access this platform.
For Parents: If you suspect your child is using our platform, contact us immediately at support@mbajibet.com. We will act promptly.
8 Third-Party Links
The Mbaji Bet platform may occasionally contain links to third-party websites. Our Privacy Policy applies only to Mbaji Bet's own platform.
- Third-party websites are governed by their own privacy policies.
- Before clicking any external link, you should review that site's privacy policy.
- Mbaji Bet is not responsible for how your information is used on third-party sites.
9 Security Measures
Mbaji Bet uses industry-leading security technology to protect your data. A core pillar of our privacy policy is robust technical and administrative security.
- SSL/TLS Encryption: All communications are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall Protection: Advanced firewalls to prevent unauthorized access.
- Regular security audits: Regular security audits conducted by independent experts.
- Data Backup:
Regular backups ensure your data is never lost due to technical issues.
- Staff training: All our staff are trained in data protection.
- Access Control: Only authorized personnel have access to specific data.
In the Event of a Data Breach: In the event of a security breach that may have compromised your data, we will notify you within the legally required timeframe.
10 Policy Updates
Mbaji Bet's privacy policy may be updated from time to time. We may revise this policy due to changes in our business, legal requirements, or technology.
- You will be notified by email at your registered address whenever significant changes are made.
- Any updates to this policy will be published on this page, with the revision date noted at the top.
- Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.
- If you do not agree to the updated policy, you may request to close your account.
Tip: Visit this Privacy Policy page regularly to stay up to date with the latest changes.
11 Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team directly. Safeguarding your information is our top priority.
- Email: support@mbajibet.com
- Live Chat: Live chat available from any page on the platform
- Support Hours: 7 days a week, 24 hours a day
- Response Timeframe: 48 hours for standard requests, 24 hours for urgent matters
Data Protection Requests: To request access to, correction of, or deletion of your data, write "Data Request" in the subject line and send it from your registered email address. After verifying your identity, we will take action within 30 days.